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General Data Protection Regulation

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1. General Data Protection Regulation (GDPR) Compliance

Since its enactment in 2016, the General Data Protection Regulation (GDPR) has been a pivotal development in data protection within the European Union, marking a significant evolution from the EU Data Protection Directive established in 1995. With its enforcement beginning on May 25, 2018, the GDPR aims to enhance the security and privacy of personal data across the EU. It introduces stringent data protection standards that apply uniformly across all EU member states, replacing the previous directive and national laws derived from it. At Hostwek, we are proud to align our services with the GDPR, ensuring robust protection of personal privacy and setting high standards for data security and compliance in the industry.

2. Hostwek's GDPR Compliance

Hostwek is firmly committed to GDPR compliance across all our services. We have undertaken rigorous reviews of our procedures and legal frameworks to guarantee that we meet the GDPR's comprehensive requirements. This commitment underscores our dedication to the privacy and security of our users' data, reflecting our position as a responsible and trustworthy hosting provider. For further information, please refer to our detailed Privacy Policy.

3. Our Role under GDPR

Within the GDPR framework, Hostwek serves dual roles as both a data controller and a data processor. As a data controller, we manage customer information for billing, account management, and support services. When our customers use Hostwek services to handle personal data, we act as a data processor. This delineation ensures clarity and accountability in our data handling practices.

4. Data Processing Addendum (DPA)

For organizations under GDPR jurisdiction needing a Data Processing Addendum (DPA) to satisfy regulatory requirements, Hostwek provides a comprehensive DPA. To make this document effective, it must be signed and returned to us. For more details and to obtain the DPA, please contact us at help@hostwek.com.

5. Managing Your Data with Hostwek

If you need to delete or retrieve your personal data stored on Hostwek's servers, please reach out to our support team at help@hostwek.com. Our dedicated team is ready to assist with your data management requests, ensuring your rights under GDPR are fully respected.

For any inquiries or concerns regarding our GDPR policies or your personal data, please do not hesitate to contact us at legal@hostwek.com.

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